Frequently asked questions
Do you offer any discounts for residential customers?
Yes!
• Cash Discount (any account): We offer a 5% cash discount for all services when paid in full with cash, at the time of service.
• Hero Discount (residential only): We also offer a 5% Hero discount to
all current or prior US military
-or-
current or retired first responders (rules apply).
• Curb discount (residential only): And our newest offer: the curb discount. If everything to be hauled is placed at the curb or the end of the driveway for easy loading, there is an additional 5% discount.
Discounts can be combined for up to 15% maximum savings for residential clients and must be cited prior to payment.
How do you charge?
For residential and commercial services, rates are based mostly on the overall volume the junk will fill in the trailer. Other considerations are driving distance, access, heavy or bulky items, additional labor, equipment, permits, etc. Click here to see for some of our options.
For materials hauling, rates are based on the type and quantity of material and the distance to deliver. Our suppliers’ pricing fluctuates, so please call for an accurate quote. Click here to see some of what we can deliver to you.
Do you charge sales tax?
Yes, we charge what the state requires.
What types of payments do you accept?
Cash is always preferred, but we also accept:
all major credit cards
Apple Pay
Google Pay
Samsung Pay
Venmo
We can text or email you an invoice if you prefer digital billing.
Are there any surcharges?
Sometimes yes, but in an effort to be transparent, as long as we are aware of said items or circumstances, any surcharges will be included in the original quote. Certain items cost us extra for labor or disposal, and we strive to be fair and upfront in our pricing, as long as we are aware of them for the estimate.
Examples: stairs, elevators, long distance, difficult access, bagging and packing, disassemble item, heavy weight items, soiled items, tires, mattresses, permits, additional labor, specialized tools or equipment, hazardous environment, etc.
What are your hours?
Monday- Saturday, 7am- 7pm
Sunday closed
What items do you not haul away?
We do not haul away bio hazardous materials, medical waste, radioactive materials, asbestos, paint, or chemicals, (not a complete list)
How much can you haul?
That’s a great question! We use a 14’ dump trailer with tall sides which gives us about 14 cubic yards when fully loaded.
The trailer is rated at 14,900 GVWR, so it can move a lot of material! Materials hauling capacity is only limited by weight.
What do you do with the stuff you haul away?
Typically most stuff gets taken to the landfill, but in an effort to reduce landfill waste, some items may be donated, reused, resold or recycled, as we may determine.
What areas do you service?
We service Parker county and parts of Tarrant, Wise, Jack, Palo Pinto, Hood, and Johnson counties. Depending on the job and circumstances, we may be able to travel beyond that area.